Return & Refund Policy
Eligibility for Returns
- You may request a return within 14 days of receiving your order
- The perfume must be sealed, unused, and in its original packaging
- Opened or used products cannot be returned for hygiene and safety reasons
Return Process
- Contact us within 14 days to request a return authorization.
- Ship the product back in secure packaging.
- Once inspected and approved, we will issue a refund.
Return Shipping Costs
- Customers are responsible for covering the shipping cost of returning the item.
- If the return is due to an error on our part (wrong item sent or damaged product), we will cover the return shipping cost.
Refunds
- Refunds are processed to your original payment method within 7–14 business days after approval.
- Shipping fees paid for the original order are non-refundable, unless the return is due to our error.
Exchanges
- Â At this time, we do not offer direct exchanges. You may return eligible items and place a new order.